Clear lines matter most when something breaks. Here’s what’s ours to handle and what stays with you.
In scope
Hosting setup on the platform that fits: Vercel, AWS, Google Cloud, Azure or a VPS
CI/CD pipelines with rollbacks
Staging and production environments
Uptime checks and error tracking
Automated backups with tested restores
SSL, DNS and domain configuration
Security patching and dependency scanning
Runbooks and architecture documentation
Ongoing support from the people who set it up
Not included
Domains or accounts registered in our name
Running an app we haven’t reviewed first
On-premise servers and hardware
Office IT, laptops and email setup
Engagements
Threewaystohandustheinfrastructure.
Ongoing management, a one-off fix to how you ship, or taking over a setup someone else left behind.
01
Managed hosting
Sites and apps that need someone keeping them healthy and up to date.
Monthly
Includes
Hosting on the platform that fits your app
Uptime, error and performance monitoring
Automated backups with tested restores
Security patching and dependency updates
Support from the people who set it up
02
DevOps project
Teams that run their own hosting but want deploys and monitoring done properly.
One-time project
Includes
CI/CD pipeline with tests and rollbacks
Staging and preview environments
Monitoring and alerting setup
Backup strategy and restore testing
Runbooks and a handoff walkthrough
03
Infrastructure takeover
Setups inherited from a contractor or a departed engineer, with knowledge nobody wrote down.
Project, then monthly
Includes
Audit of hosting, DNS, SSL, deploys and backups
Fixes needed before we can stand behind it
Migration with zero-downtime cutover where possible
Accounts and domains moved into your name
Documentation so it never lives in one head again
Onboarding
Howwetakeoveryourinfrastructure.
Typical stages for bringing an existing setup under management. Durations vary with how much the audit turns up.
01Week 1
Access & audit
You grant admin access to hosting, DNS and repositories. We review domains, SSL, CI/CD, backups and monitoring, then write up the gaps and risks we find.
02Week 2
Target architecture
We plan the target setup — hosting provider, deployment flow, monitoring stack and backup strategy — sized to your app and its real traffic, and walk you through the reasoning.
03Weeks 3–4
Pipelines & environments
We build CI/CD, configure staging and production, set up automated backups and move accounts and domains into your name where they aren’t already.
04Go-live
Cutover
We migrate your app with a zero-downtime cutover wherever the platform allows, then confirm deploys, alerts and a backup restore all work in production.
05Ongoing
Managed support
Dashboards, alerts and runbooks go live, your team gets a walkthrough, and ongoing managed support begins from the same people who set it up.
The infrastructure itself, plus everything that keeps it healthy: uptime and error monitoring, automated backups with tested restores, security patching and a direct line to us when something breaks. Support comes from the same small team that set the environment up — not a ticket queue.
02Can you host a site or app you didn’t build?
Usually, yes. We start with an infrastructure audit to understand how the app is built, where it runs and what state the deploys and backups are in. Then we give you an honest recommendation — sometimes a straightforward migration, sometimes a few fixes first so we can actually stand behind it.
03How fast do you respond when something breaks?
For managed clients, automated monitoring alerts reach us directly — often before you’ve noticed anything is wrong — and you talk to the people who built the system, not a ticket queue. We’d rather walk you through the monitoring setup and how incidents get handled than promise a response time on a sales call.
04Do I own my infrastructure and domains?
Yes. Hosting accounts, domains and DNS live in your name — we’re administrators, not owners. If you ever move to another team, everything is documented and fully portable, with runbooks and architecture docs included. No lock-in, and no hostage negotiations over your own domain.
05How is managed hosting billed?
As a monthly retainer sized to your platform — a marketing site costs less to run than an app with a database, background jobs and real traffic. Every setup is scoped individually: share a rough budget range on our contact form and we’ll come back within 24 hours with a scoped estimate.
06Which platforms do you host on?
Whichever fits: Vercel, AWS, Google Cloud, Azure, Netlify, Cloudflare, DigitalOcean, Railway, Render, Fly.io or a managed VPS, chosen per project rather than by default. A marketing site often belongs on Vercel, Netlify or Cloudflare; a data-heavy app may need AWS, Google Cloud or Azure; a simple backend can be happiest on a predictable VPS. If you already have a provider or cloud account, we work within it. Either way, we explain why.